See Open Roles
See Open Roles
Why you'll love working here
When you embark on your journey with BikesOnline, you're not only joining a close-knit community, but contributing to a dynamic and rapidly expanding industry - sparking newfound creativity and innovation. We both welcome and value employee perspectives - embracing inclusivity and collective contribution. If you're passionate about bikes, that's amazing! However, if not, our wealth of knowledge will allow you to absorb new skills. From personal development to career opportunities - we invest in our people and culture, providing a safe, trustworthy, and flexible work environment. We encourage you to be inquisitive, be yourself, and join the BikesOnline family!
Hear From EmployeesOur Values
Delight the Customer
+- Focus on their experience.
- Listen to the customer, anticipate needs and offer solutions.
- Ask for feedback and act on it, learn from experience.
- Go beyond satisfaction, exceed expectations.
Focus on the Process
+- Find, create, modify and share processes.
- For scalability and consistency.
- Focus on fixing the process instead of targeting others.
- Be relentlessly resourceful.
- Be adaptable and innovative.
- Not about being right, it's about getting it right.
Take Responsibility
+- For the things people expect of you (in your role and beyond).
- Challenge yourself.
- Be a good human.
- Be reliable and trustworthy.
- Learn from mistakes.
- Behave with integrity.
- Own your processes.
Learn, Grow, and Develop
+- Be curious.
- Grow with the business.
- Learn from others.
- Try things.
- You're empowered to find a better way.
- Encourage and seek feedback.
One Team Together
+- Be a team player, work on collective success.
- Think about others and their needs.
- Have some fun along the way.
- Be inclusive and leverage diversity.
- Be positive and an energy giver.
- Achieve together.
- Actively participate.
- Care for each other and our community.
Beyond the Ride: Perks
Leadership Training
At every stage of your journey, we support aspiring leaders through our partnership with dedicated Leadership Training Academies.
Staff Discounts
Generous discounts on bikes, gear, and accessories.
Flexible Work
Flexible working arrangements to support work-life balance.
Study Assistance
Support for your continuous learning and professional development.
Bicycle Insurance
Peace of mind while you ride.
Employee Referrals
Rewarding employee referral program.
Recognition Program
Our 'Rolling Applause' Reward and Recognition Program.
Profit Sharing
Share in our success.
Staff Bike Access
Access to staff bikes for personal use.
401(k) Plan
Save for your future with employer-supported retirement.
Social Events
We bring the team together with social events.
Career Opportunities
We're all about growth — offering clear career pathways and opportunities to step up.
Health Insurance
Coverage to keep you and your family protected.
Inclusivity
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From non-cyclists to fanatics, we welcome all backgrounds. Diversity drives us, and everyone has a place here.
Plant One
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For every bike sold, we plant a tree through our Veritree partnership. Your purchase helps restore forests worldwide.
Team Building
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Monthly group rides, quarterly events, and social catch-ups build strong connections and team spirit across all departments.
People & Culture
Hear About Who We AreIt's more than just a bike at BikesOnline - it's the people, the culture, and the shared passion that bring us together. From monthly rides to team events and social catch-ups, we thrive on connection and inclusivity. And with a tree planted for every bike sold, we're committed to leaving a positive mark beyond the ride